FAQ

Yes, after you have bought a course, you will be able to access it without any time limit.

You are not allowed to use the source files for anything else than your training. These files are protected by copyright, unless the trainer is contraindicated.

If you are not satisfied with a purchase, you have 14 days to claim a refund. Contact us via the contact form of the site.
Attention, here are the cases that will not give rise to an order refund:

- If your request occurs after the 14 days following your order.
- If your request is not motivated by precise arguments.
- If you have followed more than half of the course.
- If you have misused our refund policy over a set period of time.

You will find on the page of each of the video courses a section containing related resources. A training does not necessarily have source files.

If the file has the .unitypackage extension, just open the file and decompression will be done in your Unity project. To unpack the files in .7z or .zip format, we recommend the"7-Zip" program (http://www.7-zip.org/) if you are using a Windows computer and the"The Unarchiver" program. Http://wakaba.c3.cx/s/apps/unarchiver), if you are working on a Macintosh. If you encounter any problems during downloading or decompression, please do not hesitate to contact our support team.

The list of suggestions (or wish list) allows you to propose new themes that you would like to see included in our training catalog. Interact with the community, vote for the training proposals that interest you and participate actively in the enrichment of the training catalog.

Simply log in to your Ceqoya user account using your e-mail address and password. Once logged in, your dashboard will display the training you have purchased.

Yes the Ceqoya courses are purchasable only by unit and their use is unlimited in time.

You can pay by credit card (Visa, Mastercard, American Express) or PayPal.

All your invoices are available from your online account, under"Settings" and then"Payment history". You will then be able to download your invoice in PDF format.

It is necessary to be connected to the Internet to watch videos. We recommend a 3G, 4G or wi-fi connection for optimal display on your mobile devices. Recommended settings The latest version of the following browsers: Chrome, Safari, Firefox, or Internet Explorer Installing Adobe Flash Player Plugin Activation of Javascript and cookies High-speed Internet connection.