The developer supported, community run subreddit dedicated to the Fortnite: Battle Royale game mode by Epic Games. Epic Player Support Is A Nightmare. UPDATE (solved) - The specialist who was first assigned with my case, Zenyth Denfield, was just incompetent and he LIED.
I looked at my stats with a stat tracker and found someone playing on my account recently. Talked to epic about being hacked and they responded quite fast, around 20 minutes later they sent me an email to confirm I was the original owner of the account. Now they just haven’t messaged in over two days.
Well, I am use GOG galaxy and games from epic game get a kind of controller support, for example I use ps4 controller and get the button layout in games from epic atleast in F.I.S.T I dont know if always is in that way, is the first time that I play a game from epic games using ps4 controller
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Both help@support.epicgames.com and contact@support.epicgames.com give bounce back failures, live chat says those are on my end. Yeah, they literally said Yahoo, Gmail and my employer all have email issues, that result in epic games being the only person I can't email. I cannot with these people and just need to reach someone. It's insanity.
Status. Roadmap. Epic Games Player Support. Get help related to Fortnite, Rocket League, Fallguys, etc. Epic Games Accounts. Get help with your Epic Games Account or the Epic Games Store. Unreal Engine. Support and discussion options for Unreal Engine developers. Epic Games Store.
Previous poster is not really correct. I've used an Xbox 1 S (note the newer version has Bluetooth and the older requires a dongle to be used on Windows) controller and an SN30 Pro+ controller (in XInput mode) with games launched from Epic without any issues (well, the XB1 controller needs to be re-paired with the console after use and the SN30 buttons are labeled for Switch and default to an ...
Parker0002. •. normally always handled my issues, someone got into the email on my epic account though recently and the support has been horrid to get my account back even when i have access to the first email and all the receipts and everything honestly disappointed when i’ve spent over 2,000$ on the game.
Epic games support. I contacted epic games support due to issues with my acc. They said that they want to continue the conversation over email. It has been 3 days and I have still not recieved a response from them about the next steps to resolve my issues. They said that they might be delayed with responses due to the large number of inquiries.